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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike Smith

June 13, 2026

5  out of  5
rating by Mike Smith
"My wife and I moved back into the area from out of state and found out our auto insurance rates were almost doubling! I was tired of dealing with the online quotes so I decided to stop into the office in Maysville. Stephanie was able to see me right away, fully understood what our needs for home and auto insurance were and saved us some money also. I really appreciate the fact that I left with a better understanding of our coverage and the ability to reach out to someone who I have personally met if we have issues or claims."
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Lance Hamilton

June 5, 2026

5  out of  5
rating by Lance Hamilton
"Stephanie has been very helpful with anything I need when I call her office. Top notch insurance company. Highly recommend Stephanie and her office."
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Kira Ross

June 5, 2026

5  out of  5
rating by Kira Ross
"Stephanie was amazing to work with! We gave her all the information in the morning and we were customers by the end of the day! She was thorough in her explanation and her knowledge was evident. We got a great rate and even found out that we were underinsured on our home. 10/10 experience!"
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Randy Thompson

June 3, 2026

5  out of  5
rating by Randy Thompson
"Stephanie Hopper and her team has went above and beyond for me! Makes it easy to communicate when u need something and gets back within minutes every time. I could not be more pleased. Very nice and respectful and even make filing a claim a good experience!"
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Blake Montgomery

May 29, 2026

5  out of  5
rating by Blake Montgomery
"Friendly, easy to work with, and got me setup very quickly at a good price. Definitely would recommend."
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Amanda Zeigler

May 23, 2026

5  out of  5
rating by Amanda Zeigler
"Stephanie has been nothing but amazing. Her consistency and follow-through truly set her apart, and that’s what reeled me in from the start. She’s reliable, attentive, and a pleasure to work with."
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Kierra C

May 22, 2026

5  out of  5
rating by Kierra C
"They always keep me up to date and my rates are always low actually switching with them has been the lowest my insurance has ever been you guys rock"
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Tonya

May 4, 2026

5  out of  5
rating by Tonya
"I've dealt with many insurance agents in my life , and none of them are as pleasurable as this one!"
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Allen Bryan

April 27, 2026

5  out of  5
rating by Allen Bryan
"Very friendly and best service"
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E-Z & K-9

April 11, 2026

1  out of  5
rating by E-Z & K-9
"UPDATE: We had not yet taken initiative to find a new insurance agency but we will be without a doubt now. Our rates seemed to even out for a while, and last month our bill was bigger but wasn't TOO excessive so I tried not to get too upset. But this month, it went up even more! I am adding the photo from our April bill where this agent continues to increase prices. It's absolute nonsense. I've been with State Farm since I can remember and this has never happened to me before, but this agent is so greedy. PLEASE DO NOT GO HERE. They will take you for everything you have.

Original review: Ever since someone new has stepped in to take over this office, we were charged $77 extra on our July bill with absolutely no reason because we have not made any new changes at all! And one of our vehicles that we had been paying liability only on has almost tripled in cost for two months in a row now. It makes no sense. WATCH OUT FOR THIS BRANCH! We will be demanding answers and moving our business elsewhere. Seems like someone is money hungry and assumes citizens of this community to be fools.

Photos show the ridiculous reason they tried to use to justify charging us $77 extra, and what we had been paying on one of our trucks vs what they've started charging us starting in July."
We responded:
"Again, we are sorry that you have experienced a change in your bill however we do not change or alter bills at the office/agency level. It seems that you have added a new, youthful driver to your policy which will affect the rating and billing amount on your vehicles. I have experienced this firsthand myself as I have a new, youthful driver in my home as well. As mentioned in the previous answer to your comment we will work with you at the office level to help you to understand these changes, please give us a call today 606-564-4900 so that we can help to determine the next step moving forward. -Stephanie"
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Cody G

March 27, 2026

5  out of  5
rating by Cody G
"I was struggling with an outrageous insurance payment after having 2 vehicles on full coverage. Luckily Stephanie and I got in touch and she got me a way better deal and even walked me through it step by step. Definitely going to be here awhile, thank you all again!"
We responded:
"Cody, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Stephanie Hopper’s Team—we are always here to help!"
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Joseph head

March 10, 2026

5  out of  5
rating by Joseph head
"I felt as if I was drowning in insurance payments. I came from Ohio to Kentucky and I had very reasonable insurance rates because we all have great driving records and when moving to Kentucky the prices shot through the roof. We were able to get started and right away, I was confident this was going to work out. Still not as cheap as Ohio but much better and I now have all of my policies with one agent instead of 3. Great experience!!"
We responded:
"Joseph, it is a pleasure to hear what a wonderful experience you have had with the Hopper Insurance Team! Spread the great news and savings!"
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Shelbi Thomas

February 26, 2026

5  out of  5
rating by Shelbi Thomas
"AJ was wonderful with helping me figure everything out. My previous insurance was raised to 500 dollars a month for one vehicle, she got it for 106 a month! Definitely recommend them to everyone!"
We responded:
"Thank you for the amazing review, Shelbi! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. AJ is awesome too :)"
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Tommy Cains

February 25, 2026

5  out of  5
rating by Tommy Cains
"Staff is very friendly. Brooke is the best though. Knowledgeable and prompt. Prices are reasonable as well . That’s why we switched from the other company we had !!!"
We responded:
"Thank you for the amazing review, Tommy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We will make sure you send your sentiments to Brooke... she is pretty dandy!! "
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Elizabeth Duncan

February 12, 2026

5  out of  5
rating by Elizabeth Duncan
"Stephanie Hopper and her crew are the # 1 insurance company around . They are fast getting you a quote , and very affordable. I highly recommend them . They will be the first to be there when you need them the most ."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at Hopper Insurance State Farm . If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Kris Cunningham

February 5, 2026

2  out of  5
rating by Kris Cunningham
"I recently put in a claim for water damage. I have called to find out about my claim and when it would be settled. Have not received a return phone call. I kinda wish they would do better at keeping me posted. I am older and sleeping on a mattress on my living room floor."
We responded:
"Kris, we are sorry that you have had delayed response from the claims department at State Farm. At our office, we have limited access to determine the process of completion as that is handled directly by your claim handler. We would be happy to share the claims number with you once again as well as to help to coordinate communication with that department if you prefer. Please reach to our office so that we can help to mitigate what seems to be a lack of communication from the State Farm claims dept. Thank you! "
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RO Leather Works

January 31, 2026

5  out of  5
rating by RO Leather Works
"Stephanie was great at finding us a business plan to meet all of our needs without costing a fortune. Switching over was stress free and the staff is easy to get in touch with."
We responded:
"We are so delighted that you had a great experience at Hopper Insurance- we value your feedback and take it seriously to provide our customers with top notch service! Thank you! "
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Brooke Perkins

January 30, 2026

5  out of  5
rating by Brooke Perkins
"I had a great experience at the office; everyone was so helpful. They made everything so easy and answered all my questions."
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Lucia Owens

January 30, 2026

5  out of  5
rating by Lucia Owens
"Stephanie and her entire team have been great to work with! We have commercial & personal policies thru State Farm now and have been very pleased with how friendly and accessible the staff are. I had to recently file a windshield claim due to the snow/ice. I reached out to Stephanie and she had a repair company reach out to me same day to schedule the replacement."
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Troy Mains

January 16, 2026

5  out of  5
rating by Troy Mains
"It was great working with Stephanie and her office. They made switching insurance easy and hassle free."
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Josh Jones

January 16, 2026

5  out of  5
rating by Josh Jones
"Very friendly, great customer service with good rates! 5 ⭐️"
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Cathy

January 16, 2026

5  out of  5
rating by Cathy
"Very helpful,"
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Tracy Brammer

January 6, 2026

5  out of  5
rating by Tracy Brammer
"I had a great experience and saved a lot on my auto insurance. Thanks to Stephanie Hopper."
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Marsha Massey

December 31, 2025

5  out of  5
rating by Marsha Massey
"Stephanie and her team have been AMAZING!!! They have kept us updated on all of our claims when I totaled my car. I turned it in and they’ve done the rest. Also saving our family money with the same coverage we had. Best move for our family!!!"
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Pamela Wyatt Ashcraft

December 12, 2025

5  out of  5
rating by Pamela Wyatt Ashcraft
"The Team at Stephanie Hopper Insurance was fantastic to work with, very helpful, knowledgeable, and worked with a sense of urgency, which is harder to come by these days. I am so thankful for their guidance!"